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I am having problems accessing your website

We suggest that you have the latest version of your operating system provider e.g. Windows, OSX etc. If you’re still having problems, contact our Customer Service and include:
• As much detail as you can about the...More >

How do I use ‘SEARCH’ on HandpickLook?

You can search by color, occasion, clothing type, price, and product name or by product number. You can search all those categories at once and even sort by price and popularity once you've filtered your dresses.More >

How to create a review?

You must have purchased the very product before you create a review. Your review will appear on the product detail page after submission.More >

Why can't I find the size guide on the app?

We're sorry; we don't currently support the size guide on our App. We'll be looking into improving this in the future.More >

Why doesn't the app have all the currencies that are available on the website?

We’ll be adding more currencies to our new version of the App – coming soon!More >

Why can't I see product images for out of stock products on the app?

To make sure the App's performance is at its best we only show images for products that are currently in stock.More >
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