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How do I sign up to HandpickLook

You can easily create your account by creating a username and password. We recommend that you use your email address as your username, to make it easy to remember. Please make sure that your password is at least 6 characters...More >

If I haven’t Sign up for an account, can I still make a purchase?

Sorry, but we need you to register your details before shopping. This enables us to contact you about your orders and offer you great benefits, for instance promotional discount codes...More >

I can't sign into my account, why?

You must sign into your account before you can shop with us or if you want to see or track your orders. If you receive a message that says your email address/password isn't recognized, follow the steps below:
• Check your login details and login...More >

I forgot my password / username, what should I do?

If you forgot your password, just click the "Forget your password?" button on the sign in page and we will send you an email with information on how to reset your password. A forgotten username can be retrieved directly via email...More >

How do I change my account information?

Please log in “my account” with your registered email address and password, you will be directed to your account overview and you can update/edit your account information by clicking "Change Information" button, please remember to click "Save Changes" button after that...More >

Can I contact you if I'm not the HandpickLook account holder?

We're happy to hear from anyone who has a general query about shopping with HandpickLook, however if you are contacting us about an order or an account then you do need to be the HandpickLook account holder. We also ask that you use the email address...More >

I don't seem to be receiving my emails/newsletters from you?

After you sign up and place an order, you should receive a variety of emails from us, which include HandpickLook newsletters, Order or Return Confirmation emails and any responses from our Customer Service. There may be a number of reasons you're not getting these from us...More >
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