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I don't seem to be receiving my emails/newsletters from you?

After you sign up and place an order, you should receive a variety of emails from us, which include HandpickLook newsletters, Order or Return Confirmation emails and any responses from our Customer Service. There may be a number of reasons you're not getting these from us.

  • Your email software may be marking our emails as junk mail. To stop this from happening, please add [DM mail has been define,it needs to be replace] to your email address book.
  • Make sure you typed in the correct email address when you signed up with us. Just sign in to your account (if you can remember which email address you used) to check this.
  • If after this you are still having trouble, contact our Customer Service giving as much detail as you can about the issue and we will try our best to help.
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